Factory Scheduled Maintenance & Vehicle Manufacturer Warranty
Dealer Warranty stays in effect when serviced here
The Warranty on your New Vehicle stays in effect when your maintenance is performed at Automotive Excellence. We are legally authorized to fulfill maintenance obligations on all vehicles, even new ones. And when we use appropriate parts and procedures, the vehicle’s manufacturer is bound to honor its warranty obligations. So, if you have a new vehicle that you have been taking to the dealer but no longer are able to or don’t want to pay dealer prices, bring it to Automotive Excellence. We are able to fulfill your maintenance needs & keep your warranty in place.
Factory Scheduled Maintenance
If you want to live a long life – you routinely go to the doctor’s office, do what they recommend and, with a little luck, you will have a long life. The same holds true for your vehicle. This is what we call Preventative Maintenance. If you want your vehicle to have a long and healthy life, you have to maintain it on a regular basis.
Recommended Maintenance Schedule
Maintaining your vehicle when it’s new is easy; but when it’s out of warranty, our Recommended Maintenance Schedule in conjunction with the Scheduled Maintenance Services from your manufacturer will help you continue maintaining your vehicle to get the most out of your ride.
Cabin Filter Replacement
There are many harmful contaminants in and around your vehicle every day. Most newer vehicles have a Cabin Filter that filters these contaminants in the air you breathe when in your vehicle. Make sure you replace this filter as recommended by the manufacturer, normally once a year.
Fluid Exchange Services
“Sure I take care of my vehicle, I change my oil regularly.” Sound familiar? Your oil is not the only fluid you should maintain or change. There are many systems that need lubricating. Your manufacturer’s Recommended Maintenance Schedule helps advise you on when to maintain or change these fluids. Also see our section on Fluid Changes.
Fuel System Services
We are dedicated to making your vehicle last longer and perform better. Our Fuel System Service will clean your entire fuel system and restore optimum flow to the fuel injectors. This helps prevent deposits from forming in the fuel system and upper engine for maximum drive-ability and fuel economy. This improved fuel economy will reduce exhaust emissions. Our Fuel System Service will restore that “like new” drive-ability to an engine’s performance and keep it running better, longer and more efficiently.
Factory Schedule Maintenance Guide
The factory maintenance guide that’s created by the car manufacturer every year is model specific and should be used as a minimum guide for routine maintenance. Not all vehicle models require the same schedule so it’s important to use the specific manual for the specific year and model. Not maintaining a vehicle by specific factory minimum standards could result in denied warranty repairs.
Car Scheduled Maintenance Intervals
Every schedule will list explicit maintenance procedures that should be performed at a certain mileage or time interval, whichever comes first. If an interval states that an oil and filter change needs to be performed at 5,000 miles or 6 months, it means whichever comes first, the 5,000 miles or the elapsed time of 6 months.
As an example if the vehicle has 3,000 miles since the last maintenance visit but it’s been over 6 months, the next service should be performed.
To help the car owner keep track of their scheduled maintenance, we will place a sticker in the inside upper left corner of the windshield that lists when the next service should be performed. Most factory schedule booklets also provide an area where the car owner can record each service performed.
Normal or Severe Duty Vehicle Operation
Many factory maintenance schedules will have two separate mileage and/or time intervals, one for normal operation and one for severe duty operation. Normal operation means the car owner drives at consistent highway speeds more often than stop and go city driving. Severe duty operations can include a vehicle that’s
- operated in consistent stop and go traffic
- consistently operated at an idle
- operated in dusty areas
- operated in extremely hot ambient temperatures
- towing a trailer